Kiwilex built the Kiwilex app as an Ad Supported app. This SERVICE is provided by Kiwilex at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
2. INFORMATION WE COLLECT
When you use the Service, you will submit information and content to your profile. We will also generate data about your use of our Services including your engagement in educational activities on the Service, or your sending of messages and otherwise transmitting information to other users (“Activity Data”). We also collect technical data about how you interact with our ServicesThrough the registration process you may provide us with your name and email address, hometown, and other information.
When you use Kiwilex in our app or on our website, we use a service named Events Analytics to log your activity. This provides us with a set of data that are used as analytics to know engagement with the users.
We only collect the data we need like:
We do record the following data:Usage Patterns
We collect information about people, pages, accounts you are connected to and how you interact with them through our Products. Kiwilex only shares some basic skill level information with the tutor, prior to your lesson, so they understand how best to learn to you.
We may contact you to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When you participate in these research activities, the information you provide will be used to test, improve, and develop our products. We will text transcriptions of this feedback together with any additional contact information you provide and will retain this data for two years.Please, contact us at email@example.com
3. INFORMATION OBTAINED BY THIRD PARTIES
The app does use third party services that may collect information used to identify you.
We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout
You can opt-out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI's opt-out tool can be found here http://www.networkadvertising.org/choices/ and the DAA's opt out tool can be found here http://www.aboutads.info/choices/.
In addition, your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please note that opting out does not prevent the display of all advertisements to you.
4. USE OF INFORMATION OBTAINED BY KIWILEX
Kiwilex may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the Kiwilex teaching methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.
Kiwilex may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.
We may also use your contact information to send you notifications regarding new services, offers and promotions offered by Kiwilex if you affirmatively consent to receive such communications.
When you register with Kiwilex, some of your information is made public and available at various locations including web.kiwilex.com/profile/your-username and web.kiwilex.com/users/your-username. This will include the data from your Kiwilex Profile and Account (Name, Location, Bio, Username, User ID, Profile picture and Kiwilex Status); your followers and the people you follow; and your learning progress (Exams solved, Answers in forum, Solutions of question exams). you create are also public by default, but can be made visible to only you or to people you have shared a link with. Your Kiwilex account email address is not shown publicly. Third party websites may be able to read, collect and use your public information for their own purposes.
Profile information is used by Kiwilex to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments (which can be deleted by you). Kiwilex uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. Kiwilex’s Terms and Conditions provide the contractual lawful basis for these processing activities.
5. LOG DATA
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
7. SERVICE PROVIDERS
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
9. LINKS TO OTHER SITES
10. CHILDREN'S PRIVACY
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
11. DELETED DATA
In all of our applications, we give you the option to delete data. The deleted data is kept in the database for up 30 days. After that, the data is purged and permanently deleted.
This policy is effective as of 2023-08-09
13. CONTACT US